Bottomline Paymode (Nexus Payables) Status Guide SOP



System: Bottomline Paymode (Nexus Payables)
Purpose: Standardize understanding and handling of invoice statuses

1. OVERVIEW
This SOP defines the meaning of invoice statuses in Bottomline Paymode (Nexus Payables) and outlines required actions.

2. STATUS DEFINITIONS & ACTIONS

IN PROGRESS
Definition: Invoice is actively being entered, reviewed, or coded but has not yet been submitted for approval.


Common Reasons:

  • Invoice data entry in progress
  • Missing GL coding
  • Supporting documentation not attached



PENDING APPROVAL
Definition: Invoice has been submitted and is awaiting approval from designated approver(s).
Common Reasons:


  • Approval workflow initiated
  • Waiting on Property Manager (PM), Regional Manager (RM), or other approvers



REJECTED
Definition: Invoice was rejected during the review or approval process.


Common Reasons:

  • Incorrect amount or duplicate invoice
  • Wrong vendor or property
  • Missing or invalid documentation
  • Budget or contract issues



ON HOLD
Definition: Invoice processing is paused due to an issue that must be resolved before approval/payment.


Common Reasons:

  • Vendor compliance issues (NetVendor)
  • Invoice dispute
  • Contract or budget review



COMPLETED
Definition: Invoice has been fully approved and is on AP’s dashboard for final review/approval.

Common Reasons:


  • AP needs to review and approve. Once approved by AP, it transfers to Yardi.



SENT/ POSTED



Definition:
The invoice has been fully approved in Nexus and transmitted to the accounting system (Yardi).


Common Reasons

  • Batch export from Nexus completed
  • Integration/API pushed invoice to Yardi
  • Eligible for check run / ACH / vCard