Knowledge Base

Please be aware that all new vendors are initially set up to receive payments via check unless the vendor is already enrolled with Paymode through another client using a different payment method.

Any vendor requesting to change or update their payment method must contact Paymode directly to process the request.

This includes changes from:

• CHECK to ACH
  
• CHECK to Virtual Card (vCard)
  
• Virtual Card (vCard) to ACH
  
• Virtual Card (vCard) to CHECK
  
• ACH to Virtual Card (vCard)
  
• ACH to CHECK
  

Timeline / Process:

1. The vendor must contact Paymode directly to request a payment method update.
   
2. The vendor will work directly with Paymode to complete all required enrollment steps and documentation for the selected payment method.
   
3. Once the enrollment process has been completed, Paymode will notify the vendor that the payment method has been successfully updated.
   
4. After confirmation has been received, all future payments will be issued using the newly selected payment method.
   

Paymode Contact Information:

Please Note:

• Payment method updates are handled directly between the vendor and Paymode.
  
• Accounts Payable is unable to make payment method changes on behalf of vendors.